At Unturned, we work to make the refund process as quick and easy as possible.

When will my refund be processed?

Once your returned item is delivered to our facility, our team will inspect and process your return.

Your refund will be issued within 5 business days of your return being delivered to our facility.

When will I receive my money?

After your refund has been issued, it may take additional time for the funds to appear in your account, depending on your bank or payment provider.

Please note that weekends and holidays are not considered business days.

Need help with your refund?

If more than 5 business days have passed since your return was delivered and you haven't received a refund confirmation, please contact our support team through our Help Center. We're happy to help!