At Unturned, every item is inspected and graded to help you understand its condition before purchasing.

New Conditions

• New: Unused item in new condition.

• New Open Box: Unused item with packaging that has been opened.

• New with Damaged Packaging: Unused item with damaged original packaging.

• New with Missing Packaging: Unused item without its original packaging.

• New with Defects: Unused item with identified defects, such as cosmetic damage or missing components.

Used Conditions

• Used – Excellent: Item in excellent overall condition with minimal signs of use.

• Used – Good: Item in good condition with some visible signs of use or wear.

• Used – Fair: Item with noticeable signs of use, wear, or cosmetic imperfections.

• For Parts Only: Item that may be damaged, incomplete, or nonfunctional and is intended for parts or repair.

How do I know the exact condition of my item?

Our team works hard to inspect, assess, and test every product as thoroughly as possible. We photograph and grade identified defects so you know what to expect.

The product photos and condition description are your source of truth. We encourage you to review both carefully before purchasing.

While we strive for accuracy, mistakes can occasionally happen. That's why every purchase is backed by our free 14-day return policy, giving you peace of mind when shopping with Unturned.

If anything appears unclear or incorrect, please contact our support team through our Help Center.