After placing an order with Unturned, you should receive an order confirmation email containing your order number and purchase details.

Can't find your confirmation email?

  1. Check your spam or junk folder. Sometimes confirmation emails are filtered out of your primary inbox.

  2. Verify your email address. Make sure you're checking the email address used when placing your order.

  3. Check your order history. Visit the Unturned website, log in using the email address associated with your purchase, and enter the one-time confirmation code sent to your inbox.

  4. Navigate to My Orders to see if your purchase appears.

Still can't find your order?

If you haven't received a confirmation email and your order isn't appearing in your account, please contact our support team through our Help Center.

Our team will help verify your purchase and locate your order.